Wow. Nice email. You are upset at my "abuse of my position." You say that you have to wait on hold when you call 911. You tell me that I "should not be knitting, steeking, writing or playing around with any personal endeavor at the taxpayer's expense" and that you are finally outraged enough to email me.
Yes. It is true that if you call 911 on your cell phone, it will go to CHP, and you will be on hold for a LONG time because they are very, very busy. If you call 911 in the city of Oakland or Berkeley, there might be quite a delay in answering. Since I don't work for any of these, I can't help that. Wish they could all be like my center. At my center, one of the few accredited Centers of Excellence in the United States by NAEMD, 911 will not ring more than one ring. Usually it's only a half a ring. Help will be on the way within seconds. As one person answers your call, another person is already sending the right resources your direction. I was just voted Dispatcher of the Year for my center. And I'm proud of it.
And damn. You caught me on a really fucking bad day. I'm not in the mood. I had a whole post pre-blogged, new sweater pics and all, ready to go up in the morning, but I'm delaying that so I can address your concerns. I'm actually writing this at the bedside of my little mama who has just been hospitalized. After a night with little sleep and a migraine, I drove four and a half hours at the drop of a hat to be with her. Sitting here now after midnight. Killing time waiting for tests and doctors. Opened my laptop and found your email.
At least you're a distraction from the beeping monitors of the myriad wires/tubes she has hooked to her. You have insulted me, and while I usually let this kind of thing roll, I'm not inclined to go easy on your uneducated assumptions tonight.
In every job with long shifts (doctors, nurses, paramedics, dispatchers), we have to do things in our down time or we'd fall asleep. Rather than playing computer solitaire, I prefer to knit so I can watch the radio screen at the same time. I do not get paid "to do" things. I get paid to know what to do. I do not work retail, so I do not have to dust things in my down time. I am not a general contractor, so I don't have to justify where I'm spending my time. I don't have to bill for my hours. Again, I just get paid to know WHAT to do. And then to do it. I know what to do, who to call, what resources to start and how to get them there when the plane goes down. When the building collapses. I know that so you don't have to know it.
But I can understand why you'd get confused, thinking I'm kicking back all the time at work. I don't really write about work that much, only mention it in passing, when I'm talking about my Other Life. The Knitting. The Writing. I don't spend time and energy griping about how exhausting it is, how busy we get. We never, ever take a break, did you know that? If you ask around, most dispatchers will agree, we don't take breaks. We can't. We don't get "lunch." You can't just get up and take five -- you don't know when the next call will ring, when the next fire will start. You have to be sitting there. Ready. Apart from walking into the kitchen to heat up microwave food and brief trips to the bathroom, we work 12, 15, and 18 hour shifts with no breaks. Our breaks are taken in our seats, with our food, with our computer games, with our books, with our crossword puzzles.
I don't blog about the days where I'm working a structure fire, a vegetation fire, and a traffic collision with entrapment all AT THE SAME TIME, in three different parts of the county, on five different radio channels, utilizing six different agencies' resources. I don't talk about the bad days, like the other day when I got five calls in a ROW of people not breathing, five elderly spousal callers who all did their damndest to follow my CPR instructions, but whose partners wouldn't have made it even with a defibrillator in the room. I don't write about what that sounds like, the pleas I listen to, the sobbing. I don't describe to you the begging, as they lose the one person they need the most. I don't tell you what a parent's voice sounds like when they find their infant stiff and cold. That's not why my readers come here.
So it's established: We can't take breaks. I don't smoke. We can't work-out on duty. Every single person relaxes in their work chair when they can grab time, in whatever way they can.
The ability to knit on duty was a contingency of me taking this job almost three years ago. During the first interview I established whether or not I would be able to knit on duty when it was slow. The manager, a big, burly rancher, said in a deep voice, "Of course. When I was dispatching, I used to do needlepoint in down time." I explained I couldn't dispatch without knitting. Management got it. And it was a deal-breaker for me -- I wouldn't have taken the job without being able to partake in my particular form of stress relief.
This slays me: You say that you'll attend the next city council meeting to make sure I am assigned other, more relevant duties, duties that you will be more satisfied to spend your tax dollars on (you forget to mention that I pay my own salary with my taxes, too. People always forget that bit). Make sure when you're at that meeting you mention those damn slacker firefighters. Some of them spend HOURS of their shift in station, doing nothing more than watching TV or lifting weights. Let's not even talk about the sleeping. I know you won't approve of THAT. Some of the firefighters (mostly women, but that could change) actually knit while watching TV while waiting for the calls that I send to them! The horror! They should certainly be practicing CPR on dummies all night or something. Starting fires in dumpsters and then putting them out. I'm sure you'll think of something good for them to do. Think big.
So, my little emailer: There's no reason for you to keep reading my blog. I invite you to unsubscribe from my RSS feed. Your outrage only makes me knit faster.
Now I'm going back to knitting in the ICU.
Edited to add: My darling readers, you are wonderful. Thank you. The ugly emailer has been labeled permanently as spam, and her IP blocked. My comment box overfloweth, and I only posted this hours ago. Mom's out of ICU and in a reg'lar hospital bed. She appreciates any spare prayers, as do I on her behalf. Darlings, I'm closing comments because I can't quite bear to read all your sweet genius notes -- they do my heart so much good that then it overflows and then I get teary, and we don't want that. If you'd like to, please feel free to email me, otherwise, please click HERE for the newest post, which I had set to pre-blog yesterday. Best defense is a good rack in a tight sweater, that's what I always say. MWAH.